Privacy policy
Who we are
Let’s Do Business (South East) Group Limited a company limited by guarantee, registered in England & Wales, no. 07422542. Vat No. 443169788. Registered Office: 8 High Street, Heathfield, TN21 8LS.
Our contact details are:
The Palace Workspace
1-3 Robertson Street
Hastings
East Sussex
Tn34 1HN
0844 4152260
info@ldbgroup.co.uk
In this privacy policy references to “we”, “us” and “our” are to Let’s Do Business Group. References to “our Website” or “the Website” are to www.letsdobusinessgroup.co.uk
What information we collect and how
The information we collect via the Website may include.
Any personal details you knowingly provide us with through forms and our email, such as name, company name, address, telephone number, email address.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This is statistical data about our users browsing actions and patterns, and does not identify any individual
Data recorded by the Website which allows us to recognise you and your preferred settings, which will save you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies.
Cookies are small text files stored on your computer; they are used to collect visitor behaviour information that is transferred to your computer’s hard drive. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser setting to block all cookies (including essential cookies) you may not be able to access all or parts of our site
Some cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.
Our website also used cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
What we do with your information
We will only disclose your information to third parties when:
We are required to do so by our funders or in relation to the contracts we manage.
If there is a business/operational need to do so we will inform you and seek your consent as we may use third parties to process data on our behalf or run projects in conjunction with other organisations. Should we anticipate such activity we will inform you at the point we collect information.
We are under a duty to do so in order to comply with a legal obligation or to protect the rights, property or safety of others; this includes, but is not limited to exchanging information with other organisations for the purposes of fraud protection and crime prevention.
We will retain your information in line with the period outlined at the time the data is collected and only for as long as it is necessary to do so.
If you have not actively provided your consent we may process your personal information for our legitimate business interests. To contact you in this way, we will have conducted a Legitimate Interest assessment. We will
Identify a legitimate interest;
Show that the processing is necessary to achieve it; and
Balance it against the individual’s interests, rights and freedoms
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails. Third parties are expressly forbidden from using your personal information for their own purposes.
If you have any questions in relation to how the information you provide, and in particular personal data, will be processed and disclosed please contact our data manager on info@ldbgroup.co.uk
Purpose
Personal information is processed for the following specified purposes
Processing your requests and delivering services you request from us
Sending you information you have requested
Auditing the usage of our website
Monitoring the usage of our website to enable us to update and tailor our website to meet the need of users
Sending marketing information only where a person has specifically consented to this
To comply with our legal obligations including fraud protection and crime prevention
Marketing
Let’s Do Business Group will only send you a marketing email when you gave your consent to sign up to a mailing list, distribution list or newsletter. Consent will always be our main priority. We ensure that we have a system in accordance with data protection principles whereby consent is freely given and that you are able to give a positive opt-in. This would always be your choice. Let’s Do Business Group operates under several trading names, and so may send you content that it feels will be of interest based on your chosen preferences.
Each and every marketing message we send you will include an appropriate and easy was for your to opt out of receiving further communications by email from us, usually in the form of an ‘unsubscribe’ link. Alternatively, you can contact us at info@ldbgroup.co.uk with details of the email address you would like to remove.
Requesting Data
You have the right to request the information we hold about you. This is known as a Subject Access Request (SAR). Before we agree to this, you must provide us with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.
You have the right to correct any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
The right to be forgotten
In some circumstances you can ask for your personal information to be deleted, for example:
Where your personal information is no longer needed for the reason it was collected in the first place
Where you have removed your consent for us to use your information (where there is no other legal reason us to use it)
Where there is no legal reason for the use of your information
When deleting the information is a legal requirement
All requests will be responded to within a month.
The right to lodge a complaint
If you receive a response from us about your personal data that you’re unhappy with, or if you need any advice you should contact the Information Commissioner’s Office (ICO).
ICO helpline: 0303 123 1113
You can also chat online with an advisor. (there is a link on the ICO site)
Any changes we make to this Policy will be posted on our website.
Other Websites
This privacy policy only covers this website.
Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Links to external sites are provided as a convenience to users and such sites are not under our control.
The inclusion of any link does not imply endorsement of that site by us and we are not responsible for the contents of any linked site or indeed any link contained in a linked site or for any loss or inconvenience arising from the use of such a site.
Capitalise Business Support is a subsidiary of Let’s Do Business (South East) Group Limited. Let’s Do Business (South East) Group Limited is an approved Start Up Loan delivery partner. These financial services have their own specific privacy policy. The full policy can be accessed here.